How I Can Support Your Business
Every organization has different operational needs. I provide flexible, ongoing support to help keep your systems organized, projects moving, clients and team supported, and important details from falling through the cracks.
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Support may include:
• Workflow and task management
• CRM management and data maintenance
• Standard operating procedures (SOPs)
• Project coordination and tracking
• Process organization and improvement
• Invoicing and administrative workflow support
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Support may include:
• Client and agency onboarding
• Membership management and support
• Client and member follow-up communication
• Scheduling and coordination
• Client and member record maintenance
• Training and program coordination
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Support may include:
• Email and calendar management
• Executive scheduling and coordination
• Meeting preparation and follow-up
• Research and information organization
• Light email marketing and campaign coordination
• Recruitment and hiring coordination
Meet the Person Behind Next Step
I’m Maria Perez-Huff, founder of Next Step Virtual Solutions. With more than 25 years of experience in operations, membership engagement, executive support, and office management, I help nonprofits, advisors, consultants, and service-based businesses bring greater organization, structure, and follow-through to their operations.
My experience spans nonprofit, higher education, financial services, and administrative operations. Across these environments, I’ve learned that strong operations often happen quietly in the background: clear systems, thoughtful communication, consistent follow-through, and someone making sure important details don’t fall through the cracks.
My path to virtual work also has a personal foundation. I transitioned from traditional office environments to help care for my mother and grandmother, who were diagnosed with Alzheimer’s and vascular dementia just six months apart. That experience deepened the values I bring to my work today: service, reliability, compassion, and purpose.
Through Next Step Virtual Solutions, I bring that experience together to provide thoughtful, dependable operational support that gives my clients more time and capacity to focus on the work that needs them most.
Let's Talk About Your Next Step
Looking for reliable operational support? Tell me a little about your business and where you could use support. I'll be in touch to explore whether Next Step may be a good fit.
Prefer to connect professionally? Find me on LinkedIn.